Privacy Policy

Boynton Beach Diagnostics
7901 4th Street North, Suite 300, St. Petersburg, FL 33702
(561) 440-4349

This Privacy Policy explains how Boynton Beach Diagnostics (“we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information when clients (“you” or “your”) access our services, website, scheduling platforms, or communicate with us. By using our services, you consent to the practices outlined in this policy.

Information We Collect
We may collect personal and sensitive information including but not limited to: name, date of birth, mailing address, email address, phone number, identification information, medical or health-related information, test type requested, chain-of-custody details, payment information, and any information provided through forms, phone calls, text messages, email, or online portals.

How We Use Your Information
We use the information collected to: schedule and provide diagnostic and testing services; verify identity and maintain chain-of-custody documentation; communicate with you regarding appointments, results, and follow-up needs; comply with legal, court, medical, and regulatory requirements; maintain internal business and record-keeping purposes; process payments and prevent fraudulent transactions; and improve the quality, safety, and efficiency of our operations.

Confidentiality & Disclosure
We maintain strict confidentiality regarding all client information. We do not sell or share your personal data with unaffiliated third parties for marketing. Information may be disclosed only when required to: laboratories and medical professionals involved in processing your test; your attorney or authorized representative with written consent; courts, government agencies, or regulatory bodies as required by law; third-party providers assisting in business operations such as payment processors, scheduling systems, secure communications, or compliance audits, all of whom are bound to protect your information.

Data Security
We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect all personal and health-related information, no method of storage or transmission over the internet can be guaranteed to be completely secure.

Retention of Records
We retain records for the period required under applicable laws, chain-of-custody guidelines, and industry standards. After legally required retention periods, data may be securely archived or destroyed.

Your Rights
You have the right, subject to certain legal limitations, to request access to your records, request corrections to inaccurate information, or request limitations on how your information is used or shared. Requests must be submitted in writing, and we may require verification of identity before fulfilling requests.

Payments & Third-Party Services
If you make payments online or through invoicing platforms, your payment information is processed securely through third-party payment processors. We do not store full credit card numbers. Third-party platforms used for scheduling, forms, testing services, messaging, and payment may have their own privacy policies, which we encourage you to review.

Minors
Our services may be used for minors only with parental or legal guardian authorization. We do not knowingly collect information directly from minors without appropriate consent.

Changes to This Policy
We may update this Privacy Policy at any time. Changes become effective once posted to our website or provided upon request. Continued use of services after changes indicates acceptance of the updated policy.

Contact Information
To request record access, ask questions, or express concerns regarding this Privacy Policy or your personal information, please contact us:

Boynton Beach Diagnostics
7901 4th Street North, Suite 300, St. Petersburg, FL 33702
Phone: (561) 440-4349